Privacy Policy

Introduction

We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

We collect information that you provide directly to us, as well as information that is automatically collected when you use our services. The types of information we collect include:

• Account Information: Name, email address, password (encrypted), and other information you provide when creating an account or profile.
• Business Information: Business names, addresses, phone numbers, websites, and other details related to your business locations and clients.
• Google Business Profile Data: Information from your connected Google Business Profile accounts, including location data, reviews, posts, and related business information.
• AI-Generated Content: Content suggestions, post ideas, review responses, and image recommendations generated using artificial intelligence tools (all requiring your approval before use).
• Usage Data: Information about how you interact with our platform, including pages visited, features used, and time spent on the platform.
• Technical Data: IP address, browser type, device information, and other technical data collected automatically.
• Cookies and Similar Technologies: We may use cookies and similar tracking technologies to maintain your session and improve platform functionality.

Cookies and Tracking Technologies

We use cookies and similar technologies to maintain your session, remember your preferences, and improve your experience on our platform. We do not use analytics tracking pixels or third-party analytics services that track your behavior across websites.

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our platform.

How We Use Your Information

We use the information we collect solely for the following purposes:

• Service Delivery: To provide, maintain, and improve our platform and services, including managing your account, locations, and client relationships.
• System Operations: To operate and maintain our systems, including data processing, storage, and technical support.
• User Experience Enhancement: To personalize your experience, understand your needs, and improve the functionality and usability of our platform.
• Client Management: To manage and organize information related to your clients and their associated business locations.
• AI-Assisted Features: To generate content suggestions, post ideas, review responses, and image recommendations using artificial intelligence. All AI-generated content requires your explicit approval before being used or published. Nothing is automatically posted or published without your review and consent.
• Communication: To send you important updates, notifications, and respond to your inquiries and support requests. We may send marketing communications in the future, and you will always have the option to opt out of such communications.
• Security: To protect the security and integrity of our platform, prevent fraud, and ensure compliance with our terms of service.

We do not sell, rent, or share your personal information with third parties for their marketing purposes. All information collected is used exclusively for the operation of our system and to enhance your user experience.

Data Storage and Security

Your data is stored in secure data centers located in the United States. We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and updates
• Secure data storage infrastructure
• Access controls and monitoring

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to maintaining the highest standards of data protection.

Third-Party Services

Our platform integrates with third-party services to provide you with enhanced functionality, including but not limited to Google Business Profile API and other service providers necessary for platform operations. When you connect these services:

• We only access the minimum information necessary to provide our services
• Your data is processed in accordance with this Privacy Policy
• Third-party services have their own privacy policies that govern their use of your information
• We do not share your personal information with third parties for their marketing purposes

We encourage you to review the privacy policies of any third-party services you connect to our platform.

Data Sharing

We do not sell, rent, or share your personal information with any third parties, partners, affiliates, or subcontractors for marketing or any other purposes. Your data remains confidential and is used exclusively for the operation of our platform and to provide you with our services.

Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Some data may be retained in archived or inactive form for legal, regulatory, or business continuity purposes. This archived data is not actively used or processed but may be stored in our database systems.

When you delete your account, we will delete or anonymize your active personal information. However, certain information may be retained in archived form as required by law or for legitimate business purposes such as record-keeping, fraud prevention, or dispute resolution.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can access and review your personal information through your account settings
• Correction: You can update or correct your information at any time
• Deletion: You can request deletion of your account and associated data
• Data Portability: You can request a copy of your data in a portable format
• Opt-Out: You can opt out of certain communications and data processing activities

To exercise these rights, please contact us using the information provided in the Contact section below.

International Users and Data Transfers

Our services are available to users worldwide. If you are located outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated.

By using our services, you consent to the transfer of your information to the United States and processing in accordance with this Privacy Policy. We take appropriate measures to ensure that your information receives an adequate level of protection.

Your Privacy Rights (GDPR and CCPA)

Depending on your location, you may have additional rights under applicable data protection laws:

European Economic Area (EEA) Users - GDPR Rights

If you are located in the EEA, you have the following rights under the General Data Protection Regulation (GDPR):

• Right of Access: You can request a copy of your personal data
• Right to Rectification: You can request correction of inaccurate data
• Right to Erasure: You can request deletion of your personal data
• Right to Restrict Processing: You can request limitation of data processing
• Right to Data Portability: You can request transfer of your data
• Right to Object: You can object to processing of your personal data
• Right to Withdraw Consent: You can withdraw consent at any time

California Residents - CCPA Rights

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You can request information about what personal information we collect and how it's used
• Right to Delete: You can request deletion of your personal information
• Right to Opt-Out: You can opt out of the sale of personal information (we do not sell personal information)
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise any of these rights, please contact us using the information provided in the Contact section below.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, including requests to exercise your privacy rights, please contact us:

We will respond to your inquiry within a reasonable timeframe and in accordance with applicable laws.

Consent

By using our services, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our services.